Oracle operations support contracts
Client Description
We have performed such tasks for several clients: ORFK, MÁK, Aegon, NAV, Erste Bank, OTP Bank, Sodexo, Kanizsa trend, PoscheBank, Lidl, EME.
Project General Description
Welcome to the world of Oracle operational support, where expertise meets reliability. With over a decade of experience and 40+ satisfied clients, we are proud to offer our services to IT leaders, database administrators, and business decision-makers. Our goal is to ensure that your company runs smoothly while we take care of the optimal performance and security of your databases.
Banking - Financial and Insurance Sectors / Government Sector / IT Operation / Oracle Expertise
Challenge
In business-critical systems, continuous operation is essential. With our 24/7 availability, we ensure that whenever you need us, we can respond immediately, minimizing downtime and maximizing system performance.
Our Service Level Agreements (SLAs) meet the highest industry standards. Through constant monitoring and proactive intervention, we ensure that your systems always operate at the defined performance levels.
We provide support across a broad range of Oracle versions, from 8i to 19c. Our experts’ up-to-date knowledge enables us to efficiently handle any issues related to these versions, including upgrades and compatibility concerns.
How we helped?
- Outsourced DBA Services Our outsourced DBA service relieves clients from the complexities of database administration tasks, allowing them to focus on their core business activities.
- Satellite Systems Integration Managing numerous satellite systems can be a complex challenge. Our specialized methodologies and tools ensure seamless integration and optimized data flow between central and satellite systems.
- Performance Audit We conduct comprehensive performance audits, including query analysis, index and table structure reviews, and an evaluation of hardware resource utilization.
- Recommendations Development We deliver detailed reports for development teams with concrete recommendations to improve performance. These may include code-level modifications, architectural changes, or infrastructure upgrades.
- Robust Backup Strategies We design customized backup plans to ensure continuous data protection. By using various backup types (full, incremental, differential) and technologies (RMAN, Data Guard), we provide optimal security.
- Rapid Recovery In the event of an issue, we apply swift and efficient recovery processes. Our pre-tested and documented procedures minimize downtime and the risk of data loss.
- Correction of User Errors We employ advanced tools and techniques to quickly and accurately fix user errors (e.g., accidental deletions, incorrect modifications), minimizing their impact on business processes.
Industrial and economic sectors
Business Areas
- Data Warehouse, Business Intelligence, Reporting Service (6)
- Finance, Accounting, Controlling (6)
- Risk Management, RWO, Treasury, Tax Audit (10)
- CRM, Marketing (1)
- IGaming, Online Sports Betting (2)
- IT Operation (5)
- Warehousing (1)
- Waste Management, Public Area Maintenance, Environmental Management (2)
- Master Data Management (2)
- Telecommunications, Remote Monitoring, High Voltage, and Safety Equipment (2)